Skip to main content

Updating date/time on your device

If you are receiving a message to upgrade your subscription when trying to access AJC.com or the ePaper, and you are already signed in with your paying subscriber account, it is possible the page is being blocked on your computer by an expired certificate due to incorrect clock settings.

Most websites today use HTTPS, which relies on SSL/TLS certificates. These certificates have a validity period (a start and expiration date). If your system clock is off, your computer might think a certificate is not yet valid or has already expired. As a result, the browser will mistakenly block access to protect you from potential security risks.

Click on your device below to find instructions to correct this:

How to set the date and time on your Windows PC/laptop:

Option 1: Automatically (Recommended)

  1. Click Start → Settings . You can also right-click on the time in the lower right-hand corner of your screen and select Adjust Date and Time.
  2. Select Time & Language
  3. Click Date & time
  4. Select the toggle to ON to set time automatically
  5. Make sure Set time zone automatically is ON.
    1. After enabling Set time automatically, click Sync now (under Additional settings) to immediately correct the system time.

Option 2: Manually (If automatic doesn’t work)

  1. Click Start → Settings → Time & Language → Date & time. You can also click on the time in the lower right-hand corner of your screen and select Adjust Date and Time.
  2. Turn Set time automatically OFF
  3. Click Change under “Set the date and time manually”
  4. Enter the correct date and time.
  5. Click Change to save.
How to set the date and time on your Mac

Option 1: Automatically (Recommended)

You can have the date and time set automatically using a network time server. Be sure your time is correct so time stamps on emails, messages, and files are correct.

  1. Go to the System Settings app on your Mac.
  2. Click General in the sidebar, then click Date & Time on the right. (You may need to scroll down.)
  3. Turn on “Set time and date automatically,” then click Set.
  4. Enter a network time server for your region, then click Done.
  5. Turn on “Set time zone automatically using your current location.”

Option 2: Manually (If automatic doesn’t work)

You can set the date and time manually. Be sure your time is correct so time stamps on emails, messages, and files are correct.

  1. Go to the System Settings app on your Mac.
  2. Click General in the sidebar, then click Date & Time on the right. (You may need to scroll down.)
  3. Turn off “Set time and date automatically,” click Set, enter the date and time, then click Set.

How to set the date and time on your iPad

The time zone on your iPad is set automatically, but if you don’t have Location Services on or you don’t have service, you can change it manually.

  1. Go to the Settings app on your iPad.
  2. Tap General, then tap Date & Time.
  3. Turn off Set Automatically, then tap Time Zone.
  4. Enter a location in the search field, then tap the result to change the time zone.

How to set the date and time on your Android Tablet

The steps are very similar across most Android tablets (Samsung, Lenovo, Pixel, etc.). Menu names may vary slightly.

Option 1: Set the Time Automatically (Recommended)

  1. Open Settings .
  2. Scroll down and tap System (On Samsung tablets, tap General management)
  3. Tap Date & time
  4. Turn Set time automatically or Use network‑provided time ON
  5. Turn Set time zone automatically ON. Your tablet will sync to the correct date and time.

Option 2: Set the Time Manually (If Automatic Doesn’t Work)

  1. Open Settings .
  2. Tap System → Date & time
  3. Turn Set time automatically OFF
  4. Tap Date and select the correct date
  5. Tap Time and set the correct time
  6. (Optional) Tap Time zone and select the correct zone. The change takes effect immediately.

 

 

Related articles